Lance

AI-powered operations platform for hotels — handling guest calls, staff messaging, housekeeping, work orders, and scheduling autonomously.

Lance is an AI-powered operations platform built for hotels, designed to autonomously manage the full spectrum of daily operations including guest calls, staff messaging, housekeeping coordination, work orders, and scheduling. Using computer use agents and multimodal intelligence, Lance navigates property management systems, task platforms, and reservation tools exactly as a skilled employee would — without requiring APIs or custom integrations. The platform handles voice, SMS, email, and visual inputs simultaneously, enabling end-to-end task completion across every channel. Unlike tools that merely log requests, Lance resolves them, reducing front desk call volume significantly while managing more guest interactions than manual teams can handle.