Ecoutez

Trigger in-product feedback the moment users hit a feature, milestone, or drop-off. Capture ratings, NPS, or open replies and turn them into product decisions.

Ecoutez is an in-app feedback tool for SaaS teams that want answers tied to what users just did rather than to a schedule. Teams build a widget in one of four formats (star rating, numeric score, open message, or multi-field form), then define event-based triggers with AND/OR rules, such as a completed signup or a feature click. Installation is a single JavaScript snippet that works with React, Next.js, Vue, Svelte, WordPress, Shopify, or plain HTML. Responses arrive in a real-time dashboard and are auto-tagged by sentiment and theme. A free plan is available, with paid plans from $4.99 to $49 per month.